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You are here: Home / Terms and Conditions

Terms and Conditions

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Payment Policy

A deposit of 50% of the total is required to secure your reservation. The balance is payable at departure.

If for any reason, we are unable to accommodate you after your booking is confirmed, we will notify you immediately by e-mail.

Please note: There is a supplement to single night bookings and this will be shown in your confirmed booking.

All bookings will be instantly confirmed at the time of booking.

All payments include 15% VAT + 5% STT

Cancellation/prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

  • Cancellation within 3 days of arrival date: 50% forfeit of the deposit paid.
  • Cancellation within 2 days of arrival date: 100% forfeit of the deposit paid.
  • 100% refund for Cancellations made 5 days before arrival date.

Children and extra beds

Children are welcome.

Children under 2 are free of charge.

Children above the age of 15 are charged full rate.

Pets

Pets are not allowed.

Credit Cards Cards

Credit Cards Cards are accepted at De Vos On the Park. We accepts these cards and reserves the right to pre-authorise your card prior to arrival.

Privacy

We are committed to ensuring that your privacy is protected. Under no circumstances will the details of guests be shared amongst individuals nor be distributed to third party organisations without consent.

Credit card details entered are securely encrypted and all payments processed on this website is done through a certified PCI compliant payment gateway.

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